Privacy Policy | Thesunnah

Last Updated: 18/03/2025

Welcome to The Sunnah! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.thesunnah.co.uk and interact with our services.

1. Information We Collect

We may collect and process the following types of personal data:

A. Information You Provide to Us:

Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely through third-party providers)
Order history
Account login credentials (if applicable)

B. Information Collected Automatically:

IP address
Browser type and device information
Pages visited and time spent on the site
Cookies and tracking technologies (see Section 6)

C. Information from Third-Party Sources:

If you sign in via a third-party platform (e.g., Google, Facebook), we may receive basic profile details.
Advertising and analytics data from platforms like Facebook, Instagram, and Google Ads.

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfil orders
To provide customer support
To send you order confirmations, updates, and shipping details
To improve our website, services, and user experience
To send marketing communications (only if you opt in)
To detect and prevent fraud or security threats

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share your data with:

Payment Processors (e.g., Stripe, PayPal) for secure transactions
Shipping Providers to deliver your orders
Marketing & Analytics Partners (e.g., Google Analytics, Meta Ads)
Legal Authorities if required by law or to protect our rights

4. How We Protect Your Data

We implement security measures to protect your information, including:

SSL encryption for data transmission
Secure payment processing through trusted providers
Restricted access to personal data by authorized personnel only

Despite our best efforts, no system is 100% secure. If you suspect any security issues, please contact us at [your email].

5. Your Rights & Choices

A. Your Rights:

You have the right to:
✅ Access the personal data we hold about you
✅ Correct any inaccurate or incomplete data
✅ Request deletion of your data (unless required for legal reasons)
✅ Opt-out of marketing emails at any time
✅ Restrict or object to data processing

To exercise these rights, contact us at info@thesunnah.co.uk

B. Marketing Preferences

You can unsubscribe from emails using the "unsubscribe" link at the bottom of any email.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These may include:

Essential Cookies: Necessary for website functionality
Performance Cookies: Helps us improve website performance
Marketing Cookies: Used for targeted advertising

You can manage your cookie preferences in your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: info@thesunnah.co.uk